IMPORTANT FOR DELIVERY LIBRARIES: Survey Due Friday, December 1

New Vendor for Statewide Delivery

LLNJ Delivery

Update #2


Action Needed
 

November 21, 2017

The Executive Board of LibraryLinkNJ has approved Expak Logistics as our new vendor
for statewide library delivery. They start on January 2, 2018.

To ensure a smooth transition, Expak Logistics needs key information from your library.

ACTION NEEDED - ONLY IF YOUR LIBRARY RECEIVES DELIVERY SERVICE

Please fill out this survey by Friday, December 1:
https://www.surveymonkey.com/r/expaklibrary

We are working hard to make this transition as smooth as possible for your library. We will be sharing a number of timely updates about what you can expect during the transition and after.

This new and upgraded service has superior online tracking and reporting features. It will require some changes to your current practice and new procedures.

Here’s what you and your staff should prepare for starting January 2, 2018:

  • Using a computer with access to the Internet and a printer to log in to your library’s new Expak account
  • Using newly-printed, one-time use packing labels, for each package (these provide the unique tracking info)
  • Participating in online training, available throughout December

LibraryLinkNJ will keep you informed by sending periodic updates about the new delivery service through November, December and during our transition in January.

Stay tuned for more details! All information on the transition to Expak will be available at http://librarylinknj.org/delivery.

Kathy Schalk-Greene, Executive Director
kathy@librarylinknj.org
732-752-7720

 

LibraryLinkNJ, The New Jersey Library Cooperative
44 Stelton Road, Suite 330, Piscataway NJ 08854
Phone: 732-752-7720 | Fax: 732-752-7785
Toll free outside (732) Phone: 1-866-505-5465 | Fax: 1-800-793-8007

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