Teamwork and Teams

For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of performing team. This workshop will encourage participants to explore the different aspects of a team, as well as ways they can become top-notch team performer.

By the end of this workshop, you will be able to:

  • Describe the concepts of a team, and its factors for success
  • Explain the four phases of the Tuckman team development model and define their characteristics
  • List three types of teams
  • Describe actions to take as a leader-and as a follower for each of the four phases (Forming, Storming, Norming and Performing)
  • Discuss the uses, benefits and disadvantages of various team-building activities
  • Describe several team-building activities that you can use, and in what settings
  • Follow strategies for setting and leading team meetings
  • Detail problem-solving strategies using the Six Thinking Hats model--and one consensus-building approach to solving team problems
  • List actions to do--and those to avoid--when encouraging teamwork

Presented by: 

Onsite Program Subject Area: 

Leadership, Team-Building and Customer Service

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