Making a Difference - One Customer at a Time

Customers (internal and external) are the life of any organization – private or public sectors. How they are treated directly impacts their satisfaction with the product or service they have received. The critical role of frontline representatives is to consistently deliver excellent service and create positive customer experiences. Participants will leave recognizing the value of making a difference: one customer at a time.

Presented by
On-Demand Program Subject Area
Leadership, Team-Building and Customer Service
Program Format