Signing Basics—"Customer Service Signs for Librarians: Part 2"

Date

Thu, May 1, 2025, 10 - 10:45am

Thu, May 8, 2025, 10 - 10:45am

Thu, May 15, 2025, 10 - 10:45am

Thu, Dec 4, 2025, 10 - 10:45am

Thu, Dec 11, 2025, 10 - 10:45am

Thu, Dec 18, 2025, 10 - 10:45am

Location

Virtual via Zoom

Audience

Open to all NJ library staff

Cost

Free of Charge, Registration is required

Event Description

LibraryLinkNJ is proud to partner with Signing Basics to offer "Customer Service Signs for Librarians: Part 2," a series of workshops which will teach library staff how to better communicate with members of their community who are Deaf or Hard-of-Hearing.

"Customer Service Signs for Librarians: Part 2" consists of three 45-minute trainings taught by an experienced ASL instructor. This training continues to expand upon the signs learned in Part 1, and also covers:

Practicing the ASL Alphabet, including fingerspelling
Signing formal introductions and pleasantries
Formatting questions using the Yes/No ASL signing structures: Who, What, When, Where, Why, Which, How, and How Many
Constructing ASL-signed sentences using the Time, Object, Subject, and Verb format and incorporating more vocabulary
Gaining a better understanding of "Do and Do Not Do" strategies when interacting with Deaf people
Learning appropriate responses to direct customer service questions

LibraryLinkNJ is please to sponsor this twice in 2025, with more dates to be added in the future:

Thursdays, May 1st, 8th, 15th, 2025 — 10am-10:45am
Thursdays, Dec 4th, 11th, 18th, 2025 — 10am-10:45am

Included are interactive handouts featuring all the signs learned during the training, along with video tutorials allowing attendees to continue learning after the training is concluded. Sessions will not be recorded.