Signing Basics—"Customer Service Signs for Librarians"

Event Information
Event Type
Continuing Education - Webinar
Event Category
Customer Service
Equity, Diversity, Inclusion (EDI)
Professional/Personal Development

Virtual via Zoom

Target Audience

Open to all NJ library staff

Free of Charge, Registration is required

Signing Basics

LibraryLinkNJ is proud to partner with Signing Basics to offer "Customer Service Signs for Librarians," which will teach library staff how to better communicate with patrons who have hearing loss. 

"Customer Service Signs for Librarians" consists of three 45-minute trainings taught by an experienced ASL instructor. LibraryLinkNJ is please to sponsor this training four times throughout 2023.

  • Training #1: Tuesdays February 14th, 21st, 28th — 10am-10:45am
  • Training #2: Tuesdays April 4th, 11th, 18th — 10am-10:45am
  • Training #3: Tuesdays July 11th, 18th, 25th — 10am-10:45am
  • Training #4: Tuesdays October 10th, 17th, 24th —10am-10:45am

*By registering, you are making a commitment to attend all three courses in each training. Sessions will not be recorded.

Over the course of this training, you will learn:

  • How to greet a person in ASL
  • How to ask if someone needs assistance
  • How to tell where to find the restroom
  • How to ask specific questions about library cards and checking out books

Included are interactive handouts featuring all the signs learned during the training, along with video tutorials allowing attendees to continue learning after the training is concluded. 

Registration for each three-week training is limited to 15 participants. A waitlist will be offered for each training; however, waitlisted registrants will not be automatically enrolled or given priority enrollment for additional training dates. 

Please note: By registering to attend this program, you agree to the LLNJ Code of Conduct:

Registration Information