Signing Basics—"Customer Service Signs for Librarians: Part 1"

Event Information
Date
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Event Type
Continuing Education - Webinar
Event Category
Customer Service
Equity, Diversity, Inclusion (EDI)
Professional/Personal Development
Programming
Reference
Location

Virtual via Zoom

Target Audience

Open to all NJ library staff

Cost
Free of Charge, Registration is required
Descriptions

Signing Basics

LibraryLinkNJ is proud to partner with Signing Basics to offer "Customer Service Signs for Librarians: Part 1," a series of workshops which will teach library staff how to better communicate with members of their community who are Deaf or Hard-of-Hearing. 

"Customer Service Signs for Librarians: Part 1" consists of three 45-minute trainings taught by an experienced ASL instructor. LibraryLinkNJ is please to sponsor this training four times throughout 2025.

  • Training #1: Wednesdays, January 8th, 15th, 22nd — 10am-10:45am
  • Training #2: Wednesdays, March 5th, 12th, 19th — 10am-10:45am
  • Training #3: Tuesdays, July 8th, 15th, 22nd — 10am-10:45am
  • Training #4: Thursdays, November 6th, 13th, 20th — 10am-10:45am

*By registering, you are making a commitment to attend all three courses in each training. Sessions will not be recorded.

Over the course of this training, you will learn:

  • How to greet a person in ASL
  • How to ask if someone needs assistance
  • How to tell where to find the restroom
  • How to ask specific questions about library cards and checking out books

Included are interactive handouts featuring all the signs learned during the training, along with video tutorials allowing attendees to continue learning after the training is concluded. 

Registration for each three-week training is limited to 15 participants. A waitlist will be offered for each training; however, waitlisted registrants will not be automatically enrolled or given priority enrollment for additional training dates. 

Those who are successfully completed Part 1 are welcome to participate in Customer Service Signs: Part 2.

Please note: By registering to attend this program, you agree to the LLNJ Code of Conduct.

 

Registration Information
Limit

15

Contact Us

If you have any questions or need assistance regarding this program,  please contact our staff:

Stephanie Sendaula
Stephanie Sendaula
Programming & Outreach Specialist
732-752-7720 ext. 106