N.B.: This webinar comes to you in two sessions! When you register, you'll be registering for BOTH sessions!
Discover how to create a successful and thriving 21st century library with best practices, practical ideas, and tips from libraries and other organizations.
In Session One, learn about winning 21st century library services, marketing, staffing, and more. Find out how to keep your services and organization growing, learning, stretching, and succeeding, even as your budget continues to shrink.
In Session Two, hear how to implement many of session one’s ideas including rethinking your service model, revamping your facility without huge capital expenditures, and marketing your new 21st century library – all to come out stronger!
With over 40 years of library and industry experience between them, Kim Bolan Cullin and Rob Cullin know how to manage—in good times and bad—while still innovating and excelling at every turn.
After attending this two-part webinar, participants will be able to:
Explore the key elements of successful 21st century library service.
Discuss and analyze tools & techniques for successfully serving a variety of library customers, including users and non-users.
Develop a plan for moving forward with proactive, 21st century approaches.