LibraryLinkNJ will purchase 10 individual registrations for the online, real time ALA Editions webinar “Serving ESL and Non-English Speaking Patrons in the Library” with Cate Carlyle.
Date and Time: Wednesday, April 9, 2014, 1:30pm - 3:00pm, Eastern Time
The first 10 members to register by the deadline of 4 PM on Wednesday, March 26, 2014 are eligible for this discount. A waiting list is available.
Serving ESL and Non-English Speaking Patrons in the Library (ALA Editions Workshop)
In today’s library, you often need to serve patrons and students who do not speak English. This can be intimidating—how do you communicate? How do you avoid the risk of creating cultural misunderstandings?
In this workshop, Cate Carlyle, a librarian who has devoted her career to working with non-English speaking and ESL library users, will provide you with the strategies, resources, and best practices to help you meet this challenge.
Participants will learn:
How to welcome, serve, and retain ESL library users with few or no English skills
How to use QR codes and smartphones to better serve your ESL users
How to use the social media platform Pinterest to better serve your ESL users
How to use nonverbal communication to improve interactions and navigate difficult interactions
About the Instructor:
Cate Carlyle is the Librarian and Instructional Resource Assistant for the Teaching English as a Second Language (TESL) Centre Library at Saint Mary’s University in Halifax, Nova Scotia. A former elementary school teacher/librarian, Carlyle has also worked in public libraries and is a member of the Atlantic Provinces Library Association’s Advocacy Group, which promotes the value of all libraries. She earned her Master of Library and Information Science and Bachelor of Arts degrees from the University of Western Ontario and a Bachelor of Education from the University of Windsor.