Plain Language Toolkit for Librarians: Practical Tools to Improve Understanding, Engagement, and Trust

Effective communication is at the heart of every library service. This webinar explores practical plain language strategies and introduces librarians to tools that support clear, accessible communication across programs, instruction, outreach, and resource development. Participants will learn how to transform complex information into user-friendly content, enhance the readability and visual design of library materials, and foster a culture of clear communication among staff. Through real-world examples and actionable techniques, attendees will discover how plain language promotes equity, improves user experiences, and strengthens the library’s role as a trusted community resource.

Learning Objectives:

-  Define the principles of plain language and explain its role in improving access, engagement, and trust in library services.
-  Apply practical strategies to simplify complex information while maintaining accuracy and meaning.
-  Evaluate and enhance the readability and visual design of library materials, programs, and communications.
-  Identify tools and techniques that support staff training and the integration of plain language into library instruction, outreach, and resource creation.