Awareness & Action: Making Cultural and Generational Differences Work for Your Library

This interactive program will provide all library staff with the tools and skills to work and manage effectively across cultures and age diversity.

Culture Module

Participants will:

• Analyze the concept of culture as it relates to their professional context in the library and the community
• Identify how cultural orientations influence communication, expectations, conflict resolution, decision making, identity, leadership, relationships, the use of time, and status within the group

Generational Diversity Module

Participants will:

• Gain a greater understanding of the four generations and their preferred work style
• Discuss generational differences as it relates to motivation, feedback, communication, leadership, and work-life balance

Note: As described above, this is a 5-hour program. However, each module can stand alone as a 3-hour program.