Good Managing For Good People: Using the RISWS Managing Process in Libraries

Event Information


Tuesday, September 12, 2017 - 10:00am to 11:30am


Event Type: 

Continuing Education - Webinar

Event Category: 

Professional/Personal Development

CEU Hours: 



Free, registration required
Event Files
  • Presentation Slides in PDF
  • Webinar Recording - due to the technical difficulties we experienced live, Magda re-recorded her presentation for us. This recording is one you can share with colleagues without any concerns about dropped sound.

Library managers are often promoted into complex, opaque systems that are under-supported and overtaxed. Even library supervisors who have some management training can be overwhelmed by where and how to start and what to do when the issues seem too complex, layered, and entrenched to unravel easily. Recording/Interpreting/Solving Workflow Solutions (RISWS) is a management process that gives you a place to start and a way to bring employees into the problem-solving process so you can supervise them collaboratively by gathering and acting on data they report to you.

Learning Objectives

After participating in this webinar library staff will be able to:

  • Recognize that fear and information-hoarding are the biggest enemies of good managers and their supervision practice
  • Implement RISWS in their departments and begin gathering data
  • Improve morale, communications, and productivity in their departments within weeks of implementing the system

We ask that participants read the following article ahead of the webinar:

Salzmann, Rana and Magda Pecsenye. “From Accidental to Intentional Library Management: The RISWS Approach” In The Library With The Lead Pipe, May 31, 2017.

Registration Information



Register online by using the link below.

LibraryLinkNJ, The New Jersey Library Cooperative
44 Stelton Road, Suite 330, Piscataway NJ 08854
Phone: 732-752-7720 | Fax: 732-752-7785

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LibraryLinkNJ, The New Jersey Library Cooperative, and its services are funded by the New Jersey State Library,
which is responsible for the coordination, promotion, and funding of the New Jersey Library Network.