[ Posted on October 14, 2020 ]
DELIVERY RESTART UPDATE
Restart Date - October 19, 2020
Thank you all so much for your responses to the Delivery Restart Form.
Thank you also for your many questions that are helping to inform our planning.
LibraryLinkNJ is thrilled that majority of our libraries have signed on to restart delivery services, starting October 19, 2020. The vendor is working hard to ensure that routes and delivery times are mapped close to what you had prior to the pandemic shut down.
Some libraries have elected to reduce their number of deliveries per week. Please know that our delivery contract specifies a minimum of two deliveries per week, per site. Therefore, you should expect to have a minimum of two delivery stops per week, even if you elected for one on your delivery restart form.
We intentionally did not prescribe protocols for the handling of materials received through delivery. As we stated before, we encourage you to follow your governing agency’s guidelines for the safe handling and distribution of library materials. Our vendor has trained and equipped their delivery drivers to take adequate precautions, including wearing gloves and masks, frequent hand sanitizing, and contactless delivery service.
Delivery services will only be provided to the libraries who have completed the delivery service restart form. The form is still available on the LibraryLinkNJ website; however, if you have not completed the form yet and you submit it today or tomorrow, it is possible that you will not be included for the first week of deliveries.
Starting on Monday, October 19, 2020, the vendor will make rounds to pick up materials from libraries. We recognize that several libraries have materials that belong to other libraries, waiting to be returned to their homes. The vendor anticipates that it will take them a couple of days to clear out backlogs, after which, the normal pick up and drop off services will resume.
Please continue to send your questions to us. We anticipate that we will send another delivery restart update by Friday, October 16th. Once the service resumes on Monday, please also let us know if you encounter any problems.
We are excited to be back in the business of providing delivery services to you.