Generational Diversity—The Power of Inclusion

This highly interactive program will provide all library staff with the tools and skills to work and manage effectively across age diversity.

Participants will:

• Gain a greater understanding of the four generations and their preferred work style
• Discuss generational differences as it relates to motivation, feedback, communication, leadership, and work-life balance
• Introduce the concept of Micro-inequities and how these small behaviors can have a strong impact on performance, engagement, leadership, and collaboration
• Provide techniques for recognizing and addressing these counter-productive behaviors and attitudes related to age diversity
• Emphasize the importance of demonstrating respect when working with individuals that are different from ourselves
• Practice the skill of Inclusive Dialogue to promote inclusion and positive relationships with co-workers and library patrons

Note: Offered in 3-hour or 5-hour versions. The description above is for the 5-hour version. The 3-hour version will have less content and cover fewer topics. The consultant will work with you to determine the best format and what content can be included.