Generational Diversity: Awareness and Action

This program is no longer being offered. Interested libraries should consider Cultural Awareness and Intentional Inclusion.

This highly interactive program will provide all library staff with the tools and skills to work and manage effectively across age diversity.

Participants will:

• Gain a greater understanding of the four generations and their preferred work style
• Discuss generational differences as it relates to motivation, feedback, communication, leadership, and work-life balance
• Introduce the concept of Micro-inequities and how these small behaviors can have a strong impact on performance, engagement, leadership, and collaboration
• Provide techniques for recognizing and addressing these counter-productive behaviors and attitudes related to age diversity
• Emphasize the importance of demonstrating respect when working with individuals that are different from ourselves
• Practice the skill of Inclusive Dialogue to promote inclusion and positive relationships with co-workers and library patrons

Note: Offered in 3-hour or 5-hour versions. The description above is for the 5-hour version. The 3-hour version will have less content and cover fewer topics. The consultant will work with you to determine the best format and what content can be included.