Managing Differences Constructively

Everyone encounters at least one difficult person or situation to deal with at some time.  Managing conflicts, differences, and diverse personalities are a part of life, personally and professionally.  Learning how to identify various behavior styles, control emotions, and communicate assertively helps drive constructive outcomes.  Participants will leave knowing how to keep issues and people from having a negative and stressful effect on them.

Presented by
On-Demand Program Subject Area
Leadership, Team-Building and Customer Service
Personal Development
Program Format
Virtual