Justin Hartzell

Branch Manager
Baltimore County Public Library - Rosedale Branch

MD - County: 

Areas of Expertise
  • Project Management
  • Staff Development
  • Staff Supervision & Evaluation
  • Organizational Leadership
  • Strategic Planning
  • Recruiting and Hiring
Types of Libraries I have worked in
  • Public
About Me

I am an energetic manager with over 7 years of management experience and 18 years in the profession who fosters and maintains good communication with staff, customers and administration. I work to cultivate a branch environment where staff are flexible, passionate and always searching for new ways to provide excellent customer service. I have had the opportunity to lead the organization through exciting new initiatives, such as: My Librarian appointments, Passport service, 3D Printing, Virtual Reality & on-floor gaming, a teen area renovaiton and a new Marketing & Branding system-wide campaign.

I majored in Business Administration with a concentration in Marketing, so I enjoy bringing a different perspective to libraries. I am passionate about developing well-rounded staff and providing them with honest feedback that helps them to develop the necessary attributes to move up the organizational ladder and make a larger impact on the communities of Baltimore County.

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