Persistent, Proactive, and Personal: Planning for the Teen Presence in Your Library

Event Information
Event Type
Continuing Education - Webinar
Event Category
Customer Service
Professional/Personal Development
CEU Hours
Target Audience

ALL library staff who work with teens

Event Materials

What does it take to develop a library program that addresses the needs of teens in your community?  More than that, what happens once the teens come in your door?  Join Erin Downey Howerton, librarian and teen specialist, for a dialogue about the teen presence in your library.  Learn about the elements crucial to working with teens, managing expectations of administrators and front-line staff, and developing a plan for dealing with the highs and lows of teens... in YOUR library.  

Learning Objectives

After attending this webinar, participants will be able to:


  • Create groundwork for staff-wide buy-in to the teen presence in their library
  • Define teen behavior on a continuum from positive to negative
  • Provide support to both teens & staff to encourage positive interactions
  • Apply situation-based solutions when needed

New Procedure for Obtaining CE Certificates!

After participating in this webinar, please complete the Webinar Evaluation. Once you submit your evaluation, you will automatically be taken to page where you can download the CE Certificate. 

Registration Information


Registration will open at 9AM on Thursday, February 7.

Register online by using the link below.