JOB POSTING – DESK ASSISTANT – CIRCULATION & CHILDREN’S DEPARTMENTS
The Cranford Public Library is accepting applications for the title of Desk Assistant to work in the Children’s Department, a part-time position. Under general supervision of the Head of Children’s Services, the Desk Assistant provides a variety of library services to patrons of all ages, assists with maintaining and updating the collection, and performs related work as required. The work week is an average of 12 hours, including daytime, evening and weekend hours. We are currently seeking someone able to work afternoons–in particular 1-5 pm Monday, Tuesday, Thursday, and Friday–as well as Wednesday evenings and multiple weekends per month (Saturdays 9-5 or Sundays 11:30-4 in a given week). The successful candidate should also have some availability to cover additional shifts due to call-outs or vacation leave. The library is located in Union County and is a member of STELLA (Sharing & Technology Enhancing Local Library Access), Libraries of Union County Consortium and MURAL (Middlesex Union Reciprocal Agreement Libraries).
RESPONSIBILITIES AND DUTIES
These are examples of work required:
● Greet patrons at the Children’s Desk.
● Answer the phone and refer calls to the appropriate extension.
● Check materials in and out.
● Assist patrons with library app use and material searches.
● Collect fines and fees.
● Place requests for materials.
● Pull daily list of requested materials.
● Register patrons and assist with online registration.
● Answer basic questions and refer inquiries to appropriate departments.
● Check shelves for items.
● Shelve materials, tidy shelves, and put materials in correct call number and alphabetical order
● Rearrange and move collections as requested to make room for new materials
● Assist with acquisition and maintenance of the collections.
● Perform additional related tasks as requested by the supervisor or administrative staff.
REQUIREMENTS
EXPERIENCE
At least one year of experience working in a public library environment, including circulation and customer service responsibilities, preferred.
EDUCATION
A high school diploma or equivalent is required. Some college preferred.
SKILLS
Ability to interact with library patrons of all ages successfully, and to foster positive interactions. Strong customer service and technology skills, creativity, flexibility, and a sense of humor.
Familiarity with books and audio-visual materials. Ability to participate in consultative or in-service training programs. Ability to organize library materials in alphabetical order, and by the library’s classification system (Dewey Decimal). Ability to establish and maintain cooperative working relationships with coworkers, to demonstrate teamwork skills and work both independently and as part of a larger group. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. Bilingual candidates are encouraged to apply.
Persons with disabilities are eligible as long as they can perform the essential functions of the job with or without reasonable accommodation. If the individual requests a reasonable accommodation, but none can be granted without imposing an undue hardship on the Library, such persons may be deemed not qualified for the position. Must maintain consistent, regular attendance. Employees must comply with the "New Jersey First Act".
TO APPLY The starting hourly wage is $15.49. This is a part-time position which includes a generous paid time off package.
Please send a resume, cover letter, and three references to Lauren Antolino, Principal Librarian, at lantolino [at] cranfordlibrary.org (lantolino[at]cranfordlibrary[dot]org) with “Desk Assistant” in the subject line. This position will remain open until April 24. The Cranford Public Library is an ADA compliant/EOE employer.
The starting hourly wage is $15.49.