About our Online Course
It’s not the sandwich. It’s direct feedback.
In this on-demand course, you will explore the mindset and skill set needed to give and receive feedback with clarity, confidence, and professionalism. Grounded in research and practical application, this course introduces you to the factors that make feedback effective and the common pitfalls that get in the way. Through written lessons and reflection, you will learn a practical five-step method for giving feedback and strategies to receive it with greater openness and self-awareness. You will walk away from this course with the tools to communicate with purpose, strengthen professional relationships, and contribute to a healthier, more accountable work culture.
Throughout the course, you will have opportunities to apply the information you learn to your life and circumstances in a course workbook that we provide. Once completed, upload the workbook to receive a Course Completion Certificate from Work Wise Labs.
What You Can Expect
Giving feedback is one of the hardest parts of leadership, and it's where most new managers stumble. Soften it too much and the message gets lost. Say it too bluntly and the relationship takes a hit. Most of us were never taught how to do it well. This self paced course changes that.
Work Wise Labs is a professional development company that specializes in supporting new and newish leaders as they take on the real work of managing people. That means having the conversations most leaders try to avoid, especially the feedback conversation. This course gives you a clear, practical method for handling it with confidence.
Inside the course, you'll learn:
- The guidelines to put in place before giving feedback, so the conversation starts on the right foot.
- A five step method for giving direct feedback with kindness. And no, it's not the sandwich.
- How to receive feedback graciously from your staff, your peers, and your supervisors.
- How to build a culture where feedback is normal, expected, and given regularly.
When feedback is given well, it can be received well. That's the shift this course is built to create. No mixed messages, no praise sandwiched around criticism, just direct, respectful conversations that help people grow.
