Instructions /FAQs on how to use the online Forums & manage the email notification subscriptions

How can I subscribe to the Forums?

All users are already subscribed to the ‘Announcements’ forum. If you want to subscribe to other Forums, you only need to follow the four simple steps listed below.

1. Log into your User Account.
2. Click “FORUMS” on the top navigation menu bar.
3. Click a forum you want to subscribe to, e.g. Advocacy, Job Postings, etc. 
4. Click the ‘SUBSCRIBE’ button under the forum page title.

That’s it! You will see the ‘SUBSCRIBE’ button is changed to ‘UNSUBSCRIBE’. Please repeat the steps listed above to subscribe to any forum you are interested in receiving email notifications for. You can also check your subscriptions by clicking the ‘Subscriptions’ tab on your ‘My Account’ page.

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How can I set/filter/update my subscription to the Forums and their email notifications? I only want to receive email notifications for topics related to the LibraryLinkNJ Announcements and Advocacy.  I don’t want to receive emails about job postings, giveaways or any of the topics in the other Forums. 

Option 1:

1. Log into your User Account.
2. Go to your ‘My Account’ page and click the ‘Subscriptions’ tab.
3. Click “REMOVE” on any subscriptions you’d like to remove from your subscription list.

Option 2:

1. Log into your User Account.
2. Click “FORUMS” on the top navigation menu bar.
3. Click a forum you want to unsubscribe from. Click ‘UNSUBSCRIBE’ under the forum page title.
   (Note: If you are not subscribed to the forum, you will see a ‘SUBSCRIBE’ button instead.)

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What is included in an email notification message?

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Will I get an email notification for my OWN post/comment to the Forum?

No. Users will not get an email notification for their OWN Forum post or comment. Our email notification system doesn't recognize that a user would need a notification of his/her own post or comment. When your Forum topic is posted to the Forum, it will generate email notifications to all users except you. 

With this new email notification system, only authors of forum posts will get comment email notifications for their own forum posts automatically.

When a user comments on a forum post they will have the option to receive notifications of replies. If they choose to get comment notifications, a second set of options will appear. These options are “All comments” and “Replies to my comment”.

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Can I change my delivery frequency options? 

Unfortunately not at the moment. We had to use a different email notification system for our upgraded website, and the system doe not provide different delivery frequency options. You will receive an email notification for each Forum topic/comment post.

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How do I post a new Forum topic? How can I send a message to the membership?

1. Log into your User Account.
2. Click the 'FORUMS' text menu link at the top of the site.
3. Click '+ ADD NEW FORUM TOPIC' button.
4. Fill out the form and click “Save” at the bottom to post.

   * Note: Please make sure you click “Save” only once! Clicking it several times will create multiple posts and email notifications. If it appears your browser is taking a long time to process the post, open another browser window and check the Forum page to see if your message is there. If it is , close the browser that is still running.   

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 How do I edit or delete my own forum post?

1. Log into your User Account.
2. Go to the Forum post that you want to edit. You will see three options -- VIEW, EDIT, DELETE -- at the bottom of your browser, not within the page content itself.
3. Click the “Edit” button at the bottom of the post. Note that you can edit your own posts only.
4. Edit your post content and click the “Save” button at the bottom of the page.
5. If you want to delete your own Forum post, you can use the "delete" button. Click the "delete" button when you have received the "Are you sure you want to delete..." message. Please note that deleting your own post will also delete all comments added to your post. If you don't wish to delete other's comment(s), please use "Edit" option instead. You can replace your post with “This post is deleted by the user” and click “Save”. 

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How do I post a comment to a Forum topic?

1. Log into your User Account. Go to the Forum topic post that you want to comment on
   Or
   In the email notification of any Forum post that you want to comment on, click the link that says, “You can post replies in the Forum (post link)”.  If you are not logged in yet, you will be asked to log in.
2. Click “reply” button at the bottom of the Forum post. 
3. Provide a subject and make your comment. Click “Save” to post your comment.

   Note: With this new email notification system, only authors of forum posts will get comment email notifications for their own forum posts automatically. When a user comments on a forum post they will have the option to receive notifications of replies. If they choose to get comment notifications, a second set of options will appear. These options are “All comments” and “Replies to my comment”.

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Can I edit or delete my comment or reply to a comment?

You can edit your comment or your reply to a comment. You cannot delete your comment, so that other users’ comments are not affected by your action. If you want to remove your comment, please use "edit" option, and see the instructions below.

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 How do I edit my comment or reply to a comment?

1. Log into your User Account.
2. Go to the comment or the reply that you want to edit/delete.
3. You have two options below your own comments and replies --- edit and reply. 
4. Click “edit”.  Edit your comment and click “Save” at the bottom. If you want to delete your comment, replace your comment with "This comment has been deleted", and click "Save". 

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How do I reply to a comment?

1. Log into your User Account.  Locate the comment post that you want to reply to. If you are not logged in yet, you will be asked to log in.
2. Click the “reply”  link below the comment post.
3. Click “Save” to post your reply.

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I want to reply to the forum/comment post user directly, instead of posting a comment/reply to the Forums.

• In the email notification,  you will find the email address of the Forum/comment post user. Please send your reply to that email address.
• Note:  Please DO NOT use the “Reply” button in your Outlook or any other email client to respond to a Forum posting.  The email notification uses "Email" and your follow-up posting or comment will not be delivered.

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