The Monroe Township Public Library (Middlesex County) seeks an enthusiastic candidate with strong customer service skills and hands-on experience with technology and library programming to join the Reference Department.
Responsibilities and Duties
- Assist patrons in discovering and locating library materials and resources in a variety of formats
- Provide accurate reference and reader advisory service to the public via phone, in-person, and online inquiries
- Provide technology assistance to patrons in the use of the online catalog, databases, Internet, digital resources, public computers, personal devices, one-on-one appointments, and other instruction
- Develop and implement stand-alone and/or on-going library programs for adults. Create printable flyers to advertise programs.
- Provide collection development and weeding of materials in designated areas
- Knowledge of the integrated library system, including requesting materials from cooperating libraries
- Monitor activities in the Reference area
- Perform other related duties as assigned. The examples of work for this title are for illustrative purposes only. A particular position in this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.
Education and Qualifications
- Master's degree in Library and Information Science (or equivalent) from an ALA-accredited program (MLIS students may be considered)
- New Jersey State Professional Librarian Certificate
- At least 2 years of experience working in a public library preferred
- Experience using Microsoft Teams, Office 365, and Canva or similar software preferred
- Demonstration of a positive attitude towards working independently and as part of a team
- Handling of patron concerns and complaints with an emphasis on good customer service
Hours: Up to 19.5 hours per week
- Regularly scheduled hours: one evening per week until 9:00 PM, Friday 1:00-5:00 PM
- One to two Saturdays required per month 9:30 AM-5:00 PM, in addition to regularly scheduled hours, selected based on seniority
Starting salary: $34.28 per hour (MLIS students may be considered at a prorated hourly rate)
This is a non-union position.
Please send resumé and cover letter to Attention: Jennifer Rojas at jobs [at] monroetwplibrary.org by May 13, 2024.