Sunday Reference Library Assistant - Montclair Public Library

Forums
JOB POSTINGS

Provides reference and other library services for the general public. Performs other related duties as required.  

 

EXAMPLES OF DUTIES AND RESPONSIBILITIES

  • Assist the public in use of library resources and equipment.

  • Assist users in selecting materials for informational or entertainment purposes.

  • Instruct patrons on how to locate information and maximize the use of resources.

  • Answer basic reference questions.

  • Comprehend, analyze, and interpret rules, regulations, policies, and procedures of the Library.

  • Maintain up-to-date knowledge of the resources and services provided through the New Jersey State Library and BCCLS.

  • Answer questions on library organization, holdings, policies and procedures. Perform other duties as assigned by Adult Services supervisor.

  • Assist with special projects as needed.

  • Assist with clerical/administrative and public relations work as needed.

  • Ability to process monetary transactions at the Reference Desk.

  • Prepare and implement content and arrangement of library material for displays, exhibits and special library programs as directed by the Adult Services supervisor.

The examples of work for this title are for illustrative purposes only and are intended to describe the general nature and level of work to be performed by the individuals in this position. They are not intended to be an exhaustive list.

GENERAL REQUIREMENTS

  • Commitment to working on Sundays.

  • Maintain good housekeeping practices and perform in a safe and effective manner so as not to inflict injury to self or others. Inform proper authority of any hazardous situations in the work environment.

  • Clearly communicate and enforce the policies and procedures adopted by the Montclair Public Library.

  • Support the Library’s mission, vision and values, as well as commitment to the community served by the Library.

  • Ability to take direction from librarians in the Department and to work independently, if necessary, as directed by the Adult Services supervisor.

MENTAL REQUIREMENTS

  • Communication skills: effectively communicate ideas and information both in written and oral form.

  • Reading ability: effectively read and understand information contained in memoranda, reports and bulletins, etc.

  • Ability to comprehend and follow instructions: effectively follow instructions from supervisor, verbally and in written form.

  • Time management: set priorities in order to meet assignment deadlines.

EXPECTED COMPETENCIES

  • Proficiency in using computers and other office equipment such as copy machines, printers, and scanners.

  • Excellent customer service skills. Ability to deal tactfully and courteously with the general public and to maintain effective working relationships with other library staff.

  • Ability to maintain established library records and files.

  • High ability to organize material and attention to detail. The ability to handle details with accuracy and completeness is essential.

  • Ability to learn quickly from oral, written and/or demonstrated instructions.

  • Ability to work harmoniously with colleagues and patrons.

  • Knowledge and understanding of Library’s mission, goals and objectives.

  • Ability to comprehend, analyze and interpret regulations, policies and procedures of the library and explain them to the public.

  • Ability and willingness to continue to develop additional skills and library knowledge through on-the-job training, classes, or online tutorials.

  • Ability to learn and utilize the full spectrum of the BCCLS resources, including the web catalog, digital resources, ebooks, downloadable materials, and web subject guides.

  • Desire to work in an environment that is inclusive and respectful.

QUALIFICATIONS

  • Bachelor’s degree.

  • Strong knowledge of computers as well as the ability to provide direct assistance with technology related issues.

  • Some library courses, and/or library or other applicable experience desired. Familiarity with the Dewey Decimal System.

  • BCCLS/Polaris experience a plus.

  • Previous customer service experience is required.

SCHEDULE AND SALARY

Sundays 1-6 p.m., $17.37 per hour

APPLICATION DEADLINE

Apply by the end of the day on May 13 by visiting http://montclair.onerecruit.com/614D614D4D9