Virtual

Satisfied customers are essential to the success of any organization. The sole reason your organization exists is to provide quality services to those that it is your mission to serve. If customers do not find what they need and do not receive courteous service, why should they keep coming to you? This program identifies behaviors that promote good customer service, not only to your external customers, but internally between all staff. After all, isn’t cooperation and respect for all the keystone to a thriving organization?

The ability to speak effectively and persuasively to a group is an essential skill for any type of business success. Do you have a budget presentation coming up? Have you been invited to speak about your organization to local service clubs such as Rotary or business organizations like the Chamber of Commerce? Are you seeking funding partners? This program covers the basic elements of a well organized and professional presentation. The key elements are preparation, organization and enthusiasm for your topic. Don’t just get up and speak - call the group to action!

You have tried again and again to collaborate with your teachers, but they are uninterested and too busy.  Stop trying to collaborate and start building relationships.  Reach teachers on a personal level and then slowly create the environment that leads to collaboration

After this workshop, participants will be able to:

Want your clients/students to create their online books? They can use text, images or even their own voices. These are not e-books for check out nor are they something for Kindles. Instead, these books are shared via a hyperlink. How about creating online books for your own practice and procedures? Explore the free web applications including Book Creator, Storyboardthat, Little Bird Tales, and Google Slides. Here is a sample made with Book Creator.

Take the excitement of escape rooms and create a digital one for your students! Explore premade ones and then learn to make your own. What skills do you want your students to demonstrate? Use Google tools (sites, forms, and sheets) to craft your clues and produce your digital escape. While many templates are provided , some familiarity with Google forms would be helpful.

Technology isn’t just showing a video or using an app. Nor does it suggest that everyone has to have a device or access to a desktop. Explore a variety of easy to implement strategies for assessment, citing evidence, questioning, and a variety of other skills. From Paper Slides, Table Top Texting, Snowball fights, and Six Word Stories. There are over 100 strategies to choose from and something for every age and content area.

Looking for a way to integrate Universal Design for Learning (UDL), personalized learning, and engagement? Use Hyperdocs to create lessons for independent learning providing time for small group instruction. These are not just Google Docs/Slides with hyperlinks- HyperDocs are created with all the aspects a strong lesson and can b e adapted for a variety of goals. This is an effective way to offer student “voice and choice”.

Of all your many roles, the one you are judged on by everyone is your teaching. Yet, the environment of the library is different from a classroom. Learn how to become regarded as a great teacher, manage challenging classes and teachers, and deal with a disruptive student.

After this workshop, participants will be able to:

You no longer have an option as to whether or not to lead. Discover the many skills and strengths you have. Learn how to build on them and develop others you can use to become a leader in your building.

After this workshop, participants will be able to:

Goals provide structure and direction. In organizations, they are integral to aligning individual performance with strategic objectives. Personally, they keep us focused and moving forward. Whether we have formal or informal leadership roles, we can help develop the strengths of others so they can acquire the skills and knowledge needed to do their jobs effectively. Coaching, mentoring, and counseling are all part of the process of goal achievement. Participants will leave with a coaching style that motivates people to continually move forward.