Borrower Services Part-time Library Assistant - Montclair Public Library

Forums
JOB POSTINGS

Under the supervision of the Borrower Services Department Head, performs a variety of routine library tasks.

Up to 18 hours per week.

Hours include regular Saturdays or Sundays and some evenings.

DUTIES AND RESPONSIBILITIES

  • Charge and discharge library materials, collect fees, register new patrons and issue library cards.

  • Perform steps that support the reciprocal borrowing loan programs among all libraries in BCCLS.

  • Maintain order by sorting and filing, putting books and other materials in their proper places and re-shelving returned material.

  • Process and/or link periodicals or other materials.

  • Accept reserves and inter-library loan requests for library materials and notify patrons when items are available.

  • Assist the public in use of library resources and equipment.

  • Answer questions on library activities, holdings, policies and procedures.

  • Answering the phone and using exceptional customer service to handle inquiries and provide assistance.

  • Handle overdue notices in accordance with library policy.

  • Prepare books and other library materials for the collection including unpacking and checking packing lists, labeling, marking, pocketing, mending and reinforcing.

  • The examples of work for this title are for illustrative purposes only and are intended to describe the general nature and level of work to be performed by the individuals in this position. They are not intended to be an exhaustive list.

  • As one of the busiest municipal libraries in the state enthusiasm, energy, and excitement are a must for staff members. Residency in the State of New Jersey will be required in accordance with New Jersey Revised Statutes §52:14-7.

  • Perform other duties as assigned by the Borrower Services Department Head.

GENERAL REQUIREMENTS

  • Maintain good housekeeping practices and perform in a safe and effective manner so as not to inflict injury to self or others. Inform proper authority of any hazardous situations in the work environment.

  • Clearly communicate and enforce the policies and procedures adopted by the Montclair Public Library.

  • Support the Library’s mission, vision and values, as well as commitment to the community served by the Library.

  • Desire to work in an environment that is inclusive and respectful.

  • Commitment to the principals of equity, diversity, and inclusion.

PHYSICAL DEMANDS

  • Sitting, standing, walking, climbing, and stooping.

  • Bending/twisting and reaching.

  • Talking and hearing; use of the telephone.

  • Lifting and carrying: 50 pounds or less.

  • Handling: processing, picking up and shelving books

  • Fingering: typing, writing, filing, sorting, shelving and processing.

  • Pushing and pulling: book truck weighing 60-80 pounds on wheels.

MENTAL REQUIREMENTS

  • Communication skills: effectively communicate ideas and information both in written and oral form.

  • Reading ability: effectively read and understand information contained in memoranda, reports and bulletins, etc.

  • Ability to comprehend and follow instructions: effectively follow instructions from supervisor, verbally and in written form.

  • Mathematical ability: calculate basic arithmetic problems (addition, subtraction, multiplication and division) without the aid of a calculator.

  • Time management: set priorities in order to meet assignment deadlines.

EXPECTED COMPETENCIES

  • Proficiency in using computers and navigating internet browsers, as well as operating other office equipment such as copy machines.

  • Ability to deal tactfully and courteously with the general public and to maintain effective working relationships with other library staff.

  • Ability to maintain established library records and files.

  • High ability to organize material and attention to detail. The ability to handle details with accuracy and completeness is essential.

  • Ability to learn quickly from oral, written and/or demonstrated instructions.

  • Ability to work harmoniously with colleagues and patrons.

  • Knowledge and understanding of library’s mission, goals and objectives.

  • Ability to comprehend, analyze and interpret regulations, policies and procedures of the library and explain them to the public.

  • Ability and willingness to continue to develop additional skills and library knowledge through on-the-job training, classes, or online tutorials.

QUALIFICATIONS

  • High school graduate or equivalent.

  • Some college or library courses, and/or library or other customer service experience desired.

  • Familiarity with computers.

  • Salary $17.37 per hour